Drain Doctor

Drain Doctor is a trusted name in professional drainage and plumbing services, operating under the BPS Group. We specialise in providing fast, reliable, and cost-effective solutions to both residential and commercial customers across Kent and the surrounding areas. Our services range from unblocking drains and toilets to CCTV drain surveys, leak detection, and emergency plumbing repairs, as well as more complex drainage system installations and maintenance contracts.

With a head office based in East Kent, our team of highly trained engineers are strategically located throughout the region to ensure rapid response times, 24 hours a day, 7 days a week. All our engineers are fully qualified, DBS checked, and trained in health and safety, confined spaces, high-pressure water jetting, and leak detection. We also maintain full insurance and operate to ISO 9001 and ISO 14001 standards.

Since launching locally, Drain Doctor Kent has built a strong reputation for professionalism, transparency, and customer care. We are proud to support a diverse client base including housing associations, schools, commercial property managers, hospitality chains such as JD Wetherspoons, Nando’s, and KFC, as well as numerous local authorities and public sector organisations like Kent Police.

Drainage Services

• Drain unblocking (foul & surface water)
• High-pressure water jetting
• CCTV drain surveys and diagnostics
• Drain repairs and re-lining
• Excavation and replacement of drainage systems
• Root removal and tree root ingress solutions
• Soakaway design and installation
• Gully, manhole, and channel cleaning
• Fat, oil & grease (FOG) trap maintenance and installation
• Pre-planned maintenance (PPM) for commercial clients
• Drain mapping and asset reports

Plumbing Services

• Emergency plumbing (24/7)
• Leak detection (thermal, acoustic, tracer gas)
• Tap, toilet, and appliance repairs and installations
• Internal waste pipe repairs
• Water mains repairs and installations
• Saniflo installation and maintenance

Specialist Services

• Septic tank and cesspit emptying
• Sewage treatment plant servicing
• Rainwater harvesting system installation
• Pump station installation and maintenance
• Basement and flood water pump-out
• Flood prevention solutions

Commercial Account Support

• SLA agreements for commercial and hospitality clients
• Monthly management visits and KPI reporting
• Site risk assessments and reporting
• Asset management and compliance documentation
• Key Account management team support